In the browser · Requests and bookings
You're on a job. The call is still answered.
Chauffage Durand is a made-up business. Thomas can't pick up: the assistant answers in the business's name, notes the fault and the address, then sends him the details on WhatsApp.
- 1 minute
Behind it
Boiler stopped · 12 rue des Lilas · urgent
Chauffage Durand: request received. Thomas will call you back before noon.
Nothing is sent: everything happens in this page. Here the call is written out; in service the assistant speaks on the phone. The calling service is a subscription, stated before you agree.
What happens
In order.
- Client
The assistant picks up
In the business's name, when you don't answer.
- Client
It takes the request
The fault, the address, how urgent it is.
- You
You get the details
A row in the sheet and a message on your WhatsApp.
- Client
The client is reassured
A confirmation on WhatsApp, with the call-back time.
For your business
What it changes
- On a job, you can't pick up.Every call is answered, even mid-job.
- The client calls a competitor.They know at once when you will call back.
- The address is on the back of a receipt.The fault and the address are already in the sheet.
For your business, I set up
- your number forwarded to the assistant when you don't pick up;
- its questions: fault, address, urgency;
- the details on your WhatsApp and in your sheet;
- the confirmation to the client.
PriceOn quotefixed price after a free diagnosis
Any tool subscriptions are billed separately and stated before you agree.
I want this for my business →Other examples
A fictional business created for this example. An interactive example made by Atelier Sud.